ACI Global’s Business Review addressing AI, Machine Learning and Automated Decision Making (ADM)
Ian Erskine — Managing Director & CEO, ACI Global & E-Quip
ACI Podcast Episode 38: In this insightful 38th episode of Xraised, Ian Erskine—Managing Director and CEO of ACI Global an ISO 21001:2025 International Certified Educational Organisation & e-Quip Academy—joins us once again to unpack the bold outcomes of ACI Global's latest Business Review. As digital transformation accelerates, most organizations are rushing to adopt AI and Automated Decision Making (ADM). ACI Global, however, took the opposite route.
After extensive risk assessments and compliance evaluations, Ian and his team made the unprecedented decision to remove all AI, Machine Learning, and ADM components from their digital platforms, including the e-Quip Academy. In this episode, Ian explains why trust, compliance, and human-led learning remain non-negotiable priorities—even in an era dominated by automation.
We explore how updated ISO clauses—such as 4.1, 4.2, 4.5, 4.7, 5.1.3, 5.3, 6.1, 8.3, and 9.3 - informed ACI Global's strategic reassessment of technological risks. From GDPR and SOC 2 compliance to stakeholder responsibility and internal audits, this conversation highlights how ACI Global balances innovation with governance.
Ian also shares how the company's people-first approach continues to shape its e-Campus, facilitator verification, and learning programs. For ACI Global, removing AI isn't a step back—it's a step toward greater transparency, safety, and long-term value for learners, organizations, and global partners.
Whether you're a business leader, compliance officer, or ISO practitioner navigating AI adoption, this episode offers practical insight into managing digital risk without compromising core values.
Ian further discussed with Myles that evidence of the addressing of all ISO Requirements can be found on their Online EOMS found here ACI Global's ISO 21001:2025 Certified Compliance Manual
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