ISO 26000 Corporate Social Responsibility (CSR) & an Organisation’s Governance Framework
Ian Erskine — Managing Director & CEO, ACI Global & E-Quip
ACI Podcast Episode 88: In this episode, we sit down with Ian Erskine, Managing Director and CEO of ACI Global and e-Quip, for the 88th episode in his ongoing Xraised series. With over 40 years of experience helping organisations across global industries achieve excellence, corporate social responsibility, and sustained success, Ian delivers what is arguably one of the most important episodes in the entire series: a comprehensive breakdown of ISO 26000:2010 and what it means to build a genuine corporate social responsibility framework from the inside out.
ISO 26000 is not a management system standard and it is not available for certification. That distinction is fundamental, and Ian addresses it directly and without ambiguity. Any organisation claiming certification against ISO 26000 is misrepresenting its purpose. Its value lies not in a certificate but in providing every type of organisation, regardless of size, sector, or geography, with the guidance to go beyond legal compliance and build a culture of ethical behaviour, due diligence, principled governance, and genuine responsibility toward people, communities, and the environment.
In this conversation, Ian walks through all seven core subjects of ISO 26000: human rights, labour practices, the environment, fair operating practices, consumer issues, and community involvement and development, explaining how a holistic and independent approach to these areas forms the backbone of a credible corporate governance framework.
He also addresses how organisations of all sizes can use ISO 26000 to strengthen their quality culture, total quality management approach, and people development practices, and how its guidance integrates with and reinforces ISO 9001, ISO 14001, 45001 and the broader ACI Global framework for accelerating continuous improvement and sustained success.
For any leader serious about building an organisation that earns genuine trust from its people, clients, and wider community, this episode is essential viewing.
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