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Quality Beyond Compliance: Ian Erskine on Building a Sustainable Organisation

Ian Erskine — Managing Director & CEO, ACI Global & E-Quip

ACI Podcast Episode 03: In this episode of the Xraised, we’re excited to welcome back Ian Erskine, the Managing Director and CEO of ACI Global & e-Quip. With over 40 years of experience in Corporate Social Responsibility, sustainability, and organisational excellence, Ian is a leading voice in the world of continuous improvement and business growth. This marks his third appearance on the show, and today, he will dive deeper into the true meaning of a Quality Organisation and how businesses can achieve sustained success.

Ian and his team at ACI Global have pioneered an innovative approach to improving organisational quality through their framework of Accelerating Continuous Improvement (ACI). By focusing on enhancing the competence, skills, and capabilities of personnel, ACI Global helps businesses reach new levels of sustainability and corporate responsibility.

Explore how the Global Reporting Initiative is shaping ACI Global’s training programs, watch the previous interview 02 with Ian Erskine below.

In this episode, Ian discusses the core principles that define a quality organisation, such as compliance obligations, risk-based thinking, and the importance of aligning with corporate social responsibility. He offers insights into how businesses can implement risk management strategies through the Plan, Do, Check, Act methodology to ensure operational excellence and protect against potential risks such as fraud.

Ian also touches on the role of information technology and AI in enhancing quality processes and integrating systems for better collaboration. This episode is a must-listen for any business leader looking to understand how to create and maintain a quality organisation that not only meets compliance standards but also drives long-term success through sustainability and innovation.

Tune in for expert advice on how to elevate your business with ACI Global’s cutting-edge approach to continuous improvement and quality management.

Learn why ISO personal certification is essential for staying ahead—watch the interview with Ian Erskine.

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