The Real Impact of Human Intelligence Mining on People and Their Organisations
Ian Erskine — Managing Director & CEO, ACI Global & E-Quip
Continuing the theme, this episode moves from principle to consequence. Ian Erskine, Managing Director & CEO of ACI Global & e-Quip, examines what human intelligence mining does to the people whose information is gathered and to the organisations doing the gathering.
He discusses the effect on trust inside a workforce, the exposure an organisation takes on when collection outruns governance, and why the reputational cost tends to arrive long after the operational convenience. The conversation returns to ACI Global's position that responsible practice depends on people who understand what they are handling — a matter of competence and culture as much as of policy.
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