Digitalisation

Why Flexible Payments Are No Longer Just a Checkout Tool

Dr. Patryk Krajewski — Country Manager in Poland, Twisto

In this episode, we sit down with Dr. Patryk Krajewski, Country Manager for Twisto in Poland, PhD in Management, and executive with over 15 years of international experience across fintech, corporate mobility, and business transformation.

Patryk opens with a perspective that reframes the entire payments conversation: a checkout is not a standalone step. It is part of a continuous customer experience, and friction at payment damages everything that came before it. Using a memorable anecdote from Oktoberfest in Munich, where a taxi driver produced a mechanical card imprinter straight out of the 1980s, he explains why Central European markets like Poland leapfrogged legacy banking systems entirely and became some of the most digitised financial ecosystems in the world.

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